The first hundred orders
A small kitchenware seller describes the week everything sold at once, what broke, and the packing habit that fixed it.

The people behind the orders — customers, sellers and creators describing how they shop, sell and make things, in their own words.
Showing 6 of 15
A small kitchenware seller describes the week everything sold at once, what broke, and the packing habit that fixed it.
A customer expected the worst from a faulty order, and describes what actually happened over four days.
A creator turned a family craft into a small catalogue, and learned that describing the work honestly sold it better than styling it.
Six months of replying personally taught one seller which parts of his listings were wrong.
A parent spent two weeks comparing and describes the three questions that eventually decided it.
A seller read the buying-advice posts as a buyer would, and rewrote everything she had published.